SiteOne Landscape Supply, Inc. (the "Company," "we" or "SiteOne") respects the privacy of its customers and of users of and visitors to its website. This Privacy Policy explains how SiteOne collects, uses and discloses certain "Personal Information" (as defined below) via its website, mobile applications, in-branch interactions and other services (collectively, "Services"). By using our Services, you consent to this Privacy Policy. If you do not agree with all the items in this Privacy Policy, you must not use our Services. If you have additional questions, please contact us at the address provided below.  

2. Types of Information & Data We Collect


  • Identifiers:
  • Business Relationship Information:
  • Transaction Information:
  • Payment and Financial Account Information:
  • Browsing and Usage Information:
  • Video and Images from Branch /Cameras:
  • Call Recordings and Chat Transcripts:
  • Inferences:
  • We collect information passively. We use tools like browser cookies and flash cookies to collect information when you use our websites or interact with our emails. We may also use cameras and other technologies at our branches.  
  • Other Parties You Engage With. We receive information from parties with which you engage and who offer their products and services to you. These companies may share some information with us about you or your experience with them, such as the items or services you purchased and your contact information.  
  • Vendors, Product Suppliers, or Service Providers. We receive information, including identification information, contact information, demographic information and purchase information from our vendors, product suppliers, and service providers.  

3. How SiteOne Uses Information & Data

  • Product and Customer Service Support
  • Marketing and Advertising
  • Surveys & Promotional Events
  • Eligibility
  • Communications
  • Legal, Security, and Safety Reasons
  • Manage Business Needs
  • Personalization
  • For any other purpose described to you at the time information is collected.  

4. Disclosure of Personal Information

  • Primary Accountholder or Administrator. If you designate an administrator to manage your account, we may share contact information for accounts with that administrator.  
  • Affiliates and Suppliers, such as affiliated companies, suppliers, and business partners.  
  • Service Providers, such as delivery providers, payment processors, vendors or other third parties.  
  • Marketing or Advertising Partners, such as to deliver ads either online or in person or as part of an advertising campaign.  
  • We may disclose your Personal Information to third parties: (i) where we have a good faith belief that such disclosure is necessary to meet any applicable law, regulation, legal process or other legal obligation; (ii) when we believe disclosure is necessary to protect or prevent harm, illegal activity, or financial loss; (iii) to detect, investigate and help prevent security, fraud or technical issues; and (iv) to cooperate with law enforcement, government, quasi-governmental and public agency requests or reporting requirements. These third parties are referred to as "Special Circumstances Recipients" in this Privacy Policy.  
  • We may transfer your Personal Information in the event we: (i) sell or transfer, or are considering selling or transferring, all or a portion of our business or assets; or (ii) are considering or engaging in any reorganization, conversion, merger, sale, joint venture, assignment, transfer or disposition of all or any portion of our ownership interest, business or operations. These third parties are referred to as "Transaction Recipients" in this Privacy Policy.  
  • We may share your Personal Information with third parties whenever you consent to or direct such sharing. These third parties are referred to as "Authorized Third Parties" in this Privacy Policy.  

5. Cookies and Similar Collection Technologies

6. Children

8. Information & Data Security

12. Job Applicants


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